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E-Government Development in Botswana

Botswana

Digitalization timeline

2004
SV
Services

The Government Accounting and Budgeting System (GABS) launched

2007
RG
Regulations

Maitlamo, the National Policy for ICT Development, was released

2009
ID
Digital ID

Automated Fingerprint Identification System (AFIS), a digitised fingerprint database, was implemented

2011
SV RG
Services

The Electronic OnSite Registration of Births and Deaths was introduced in hospitals

Regulations

The National e-Government Strategy 2011-2016 published

2012
ED
e-Education

Botswana Innovation Hub (BIH) launched under the Ministry of Tertiary Education Research Science and Technology

2013
TX
e-Taxes

The Botswana Unified Revenue Service (BURS) implemented the electronic tax registration and filing system

2014
SV SV
Services

Electronic signatures were introduced in line with the Electronic Records Act

Services

Botswana Communications Regulatory Authority (BOCRA) established

2015
SV
Services

Botswana e-Government Master Plan 2015-2021 released

2016
SV SV
Services

Vision 2036 published

Services

The Integrated Procurement Management System (IPMS) containing tender notices and enabling to register contractors and suppliers, was introduced

2017
SV WS SV
Services

ASYCUDA++, an Automated System for Customs Data by UNCTAD, was introduced

E-services

The implementation of e-Thuto Project, a web-based interactive learning platform, was started

Services

The e-Government Interoperability Framework introduced

2020
RG RG TX HL
Regulations

The eHealth Strategy of Botswana (2020-2024) published

Regulations

The Digital Transformation Strategy (SmartBots) approved

e-Taxes

Lekgetho Live, a Tax Management & Revenue Collection System, made operational

e-Health

The Botswana Health Data Collaborative was launched to coordinate monitoring, evaluation, and health information efforts in collaboration with WHO

2021
IN OS
Infrastructure

Botswana Innovation Hub (BIH) renamed into the Botswana Digital and Innovation Hub (BDIH). BDIH is a developing Science and Technology Park which will comprise telecommunications infrastructure, and various business services

One-stop shop

1Gov1Citizen Portal and OneGov App that enable to access public services online were launched

2023
ID HL SV
Digital ID

The Ministry of Labour and Home Affairs announced the process of development of electronic national identity card

e-Health

The Tsogojwame project was launched to improve the management of digital initiatives and information systems in the health sector

Services

Launch of the SmartBots Village Connectivity project

2024
SV WS
Services

UNECA and Botswana’s Foreign Affairs introduced a Performance Dashboard System

E-services

Learning Passport, an e-learning platform implemented with the support of the UNICEF

2025
SV ID SV
Services

Launch of mandatory e-Invoicing for VAT-registered businesses

Digital ID

Launch of a Biometric Payment Card System for Social Benefits

Services

Launch of the EU-Botswana Digital Transformation Support Programme