E-Government Development in Uganda

According to the 2024 UN E-Government Development Survey, Uganda ranked 150 with an EGDI (E-Government Development Index) of 0.45 (compared to the Sub-Region average of 0.39). In 2022 the country was placed 144 on the Survey’s list with an EGDI of 0.44. As per the World Bank’s GovTech Maturity Index (GTMI), the country’s GTMI reached 0.85 placing Uganda among the GovTech Leaders.

According to the International Telecommunication Union (ITU) rankings for 2024, Uganda is among Tier-3 (establishing) countries with a cybersecurity index rate of 82.94.

The Ministry of Information and Communications Technology and National Guidance was established in June 2006 with a mandate of providing strategic and technical leadership and overall coordination for the ICT sector. It runs the National ICT Initiatives Support Program (NIISP) whose aim is to facilitate the creation of an ICT Innovation ecosystem and marketplace for Ugandan innovative digital products.

The Ministry comprises seven departments, including Research and Development, Electronic Services, Data Networks, ICT Infrastructure Development, National Guidance, Information and Communication, Finance & Administration. 

The National Information Technology Authority-Uganda (NITA-U) is an autonomous statutory body established under the NITA-U Act 2009, to coordinate and regulate Information Technology services in Uganda. NITA-U is under the general supervision of the Ministry of ICT and National Guidance. It is in charge with ensuring an integrated national IT infrastructure as well as providing e-government services in MDAs, regulation of IT environment in public and private sector, capacity building and awareness creation, information security and development of information technology enabled services/business, process outsourcing (ITES/BPO) industry.

The Personal Data Protection Office established by the Data Protection and Privacy Act and the Data Protection and Privacy Regulations is responsible for personal data protection. The Office operates under the National Information Technology Authority-Uganda (NITA-U) and was operationalized in 2021.

Computer Emergency Response Team/Coordination Center (CERT.UG/CC) is the national CERT for Uganda, established in 2014, and is managed by the NITA-U. Among other roles, the CERT-UG/CC ensures the protection of Uganda’s Critical Information Infrastructure and facilitates communication with local and international experts in solving security incidents. 

2012 – 2016 –  e-Government Master Plan

Being the first comprehensive national e-Government strategy, the document set out the strategic goals for the sector development and laid the foundation for the implementation of ICT projects. As of 2025, the document is not publicly available. 

2022 – 2026 –  National Cybersecurity Strategy

The National Cybersecurity Strategy sets a framework to foster a trusted digital economy. It is structured around six strategic pillars. The first pillar aims to build a safe and trusted digital economy by implementing secure digital identities and public key infrastructure (PKI) while supporting small and medium enterprises (MSMEs) with cybersecurity resources. The second pillar focuses on threat preparedness and response, including establishing a central incident register, national and sectoral incident response teams, and robust risk management processes. 

The third pillar targets a robust cybersecurity ecosystem centered on protecting national critical information infrastructure through risk assessments, baseline security standards, and strong public-private partnerships. The fourth pillar emphasizes building cyber skills through education, professional training, and awareness campaigns. The fifth pillar strengthens international collaboration to enhance information sharing and capacity building, and the final pillar establishes an enabling governance framework to coordinate efforts, update legislation, and promote shared responsibility across government, private sector, and communities. 

The implementation matrix lays out a phased approach. In the short term (2022-2023), the focus was on piloting digital identity systems, setting up incident reporting, building capacity, and establishing governance structures. Medium-term actions (2024-2025) include scaling PKI deployment, enforcing cybersecurity baselines and expanding awareness. Long-term efforts (2026 and beyond) prioritize continuous updating of security standards, institutionalizing incident management, fostering local industry growth, and expanding international partnerships. 

2022 – 2027 –  Digital Government Strategy

The Uganda Digital Government Strategy sets a goal to transform the country into a digitally empowered society by 2027, promoting an innovative, productive, and competitive digital environment. Among the key components of the strategy is amelioration of the legal framework, which implies continuous updates of laws and regulations to encourage innovation and secure digital identity and data exchanges. 

Enhanced coordination among ministries and agencies, digitization of records with standardized identifiers and classifications, as well as integration of digital skills into all education levels and awareness programs targeting all demographics are of utmost priority. The Government also aims to progress in development and enhancement of critical infrastructure like national digital ID, secure data exchange platforms (such as the UgHub), public service portals, and cloud hosting. Expansion and improvement of broadband infrastructure and strengthening cybersecurity frameworks, enforcing data protection policies, and conducting ongoing security audits to protect against cyber threats are stated to be the critical areas of operation. 

2022 – Vision for A Digital Uganda 2040

Developed by the Ministry of Information, Communications Technology and National Guidance, the Digital Uganda Vision outlines a roadmap to achieve a digitally empowered society by 2040, grounded in five strategic pillars. The first pillar, Digital Infrastructure and Connectivity, focuses on developing an integrated, high-capacity digital infrastructure to meet current and future needs. This aims to provide 90% connectivity coverage to households, government institutions, SMEs, and private enterprises, alongside comprehensive broadband expansion nationwide. 

Complementing this, the second pillar centers on Digital Services, emphasizing the creation and delivery of citizen-, business-, government-, and employee-centric e-services accessible via multiple platforms including web and mobile devices. The goal is to ensure 90% of citizens access e-services online and that 95% of government services are available and interoperable digitally, fostering efficient and user-friendly public service delivery.

Ensuring safety and trust, the third pillar addresses Cybersecurity, Data Protection, and Privacy. It mandates robust safeguards across 90% of institutions and compliance with data protection laws to secure digital interactions and protect personal and business information, essential for widespread adoption and confidence in digital technologies.

The fourth pillar promotes Digital Skills development, targeting a digitally literate citizenry of 90% and addressing 70% of the nation’s industry ICT skill requirements. By integrating digital literacy and professional ICT training into education and awareness programs, Uganda aims to build an agile, future-ready workforce capable of leveraging emerging technologies.

The fifth pillar, Innovation and Entrepreneurship, drives commercialization of local ICT innovations and the growth of indigenous ICT enterprises. It seeks to foster the use of local ICT products and services by at least 60% of government and private entities, stimulating economic growth and technological independence.

2023 – Digital Transformation Roadmap 2023/2024 – 2027/2028

Uganda’s Digital Transformation Roadmap outlines a strategic plan to accelerate the country’s digital revolution, aligned with the Digital Uganda Vision 2040. The roadmap focuses on five key objectives: promoting digital services by developing e-services across government priority sectors; enhancing digital infrastructure and connectivity through investments in broadband networks, data centers, and cloud computing to ensure access across urban and rural areas; fostering innovation and entrepreneurship by creating a supportive environment for research, startups, and collaboration among academia, industry, and government; empowering citizens with digital skills and literacy via education, upskilling, and STEM promotion to bridge the digital divide; and promoting cybersecurity, data protection, and privacy by establishing strong frameworks.

In line with the Roadmap, amelioration of digital services involves developing integrated digital registries and single identifiers to enhance data interoperability and eliminate silos, promoting efficiency through the ‘once-only’ data principle. The strategy emphasizes citizen engagement via e-service creation to ensure user-centric digital solutions. Implementing a National Big Data Strategy and requiring Ministries, Departments, and Agencies to deploy flagship integrated e-services will drive broader digital adoption. Quality assurance is also prioritized through a testing and certification scheme for software, ensuring export standards are met. Capacity building for ICT professionals and policymakers is critical to sustain government-led transformation.

Roadmap enablers include automating end-to-end government processes, expanding e-governance access (including e-cities), promoting digital literacy, and facilitating digital identity verification for smoother service rollout. A Digital Service Standard will enforce user-centric design, transparency, and inclusivity, accommodating vulnerable populations and diaspora users.

This comprehensive approach aims to deliver 85% of government services online, automate 85% of transactions, and ensure 75% of entities comply with enterprise architecture standards by 2030, while enhancing citizen participation. 

In 2021, NITA-U launched a Data Integration Platform (UGHub) – eCitizen portal as a one-stop shop platform for a significant number of government services. The development of the platform was financed by the World Bank under the Regional Communication Infrastructure Program.

The platform is structured to facilitate access to all 86 e-services by means of an online search, by subject, by topic, or through a link to a ministry, department, or agency. Besides, the portal offers other options for a search, namely Services to Citizens, Business, and Non-Residents. The design of web-pages on the platform is more or less unified, with either the name of a government institution or the list of services, or both, and the logo of the institution. Some services on the platform are accessed through signing up, with a unique registration form and procedure for each public body, delivering a service.

Signing-up is required on the platform for users to access the services.

Open data is searched through a link to a required institution website, sometimes without redirecting, or with contents being outdated, or claimed unavailable. The portal allows users to report wrongdoing (terrorism, money laundering, corruption), suspected adverse drug reactions, to get monetary and financial information on the website of the Bank of Uganda, trade data on the Trade information portal, register for taxes on the Revenue Authority website and others.

Uganda has made significant investments in national identification systems. The country’s National ID system is a cornerstone of its digital identity infrastructure. Managed by National Identification and Registration Authority (NIRA), the system issues a unique National Identification Number (NIN) and a biometric ID card to every citizen 16 years and older. The ID card, first rolled out in 2014-2015 (Ndaga Muntu), contains the holder’s biometrics (fingerprints and photograph) and personal details, and it is required for accessing numerous services – from SIM card registration to voting and banking.

As of 2025, Uganda is undertaking a mass Digital ID renewal and expansion campaign ahead of the next general elections. NIRA launched this nationwide exercise in May 2025 to replace expiring ID cards and register those who never had one. The goal is to process about 33 million people – renewing 15.8 million existing IDs and enrolling 17.2 million first-time applicants. This massive update is crucial because a valid national ID will be mandatory for voter registration in the 2026 elections. To support the campaign, the government has deployed 5,665 upgraded biometric kits and introduced new technology like iris recognition in addition to fingerprints and facial recognition. 

Uganda’s ID system is evolving toward greater integration and usability. The government is aligning the national ID with the Modular Open-Source Identity Platform (MOSIP). Moreover, Uganda is developing a Unified Payments Interface (UPI) to link the national ID credentials with digital payments and e-wallet services. In effect, the national ID could serve as a key to not only public services but also financial transactions, boosting inclusion in the digital economy. Authorities are also using this renewal to clean up data inaccuracies (such as spelling errors or wrong birthdates) that had plagued the earlier ID records.

Visas/permits and citizenship can be applied for through the Electronic Visa/Permit Application System on the immigration portal of The Directorate of Citizenship and Immigration Control. The website of the DCIC provides the list of services and the detailed information on the steps taken to apply for visas and permits as well as links to electronic forms to get e-services.

Source: e-Immigration portal (e-Visa application page)

Citizens can apply for passports through the passport portal, schedule an appointment, and check the application status.

Uganda’s current electoral law doesn’t allow for biometric verification at the polling station. During the 2021 presidential election biometric machines were used in elections but system failures forced electoral commission staff to resort to manual voter verification which also slowed down operations.  NIRA aims to register 17.2 million unregistered Ugandans and renew the IDs of 15.8 million citizens  for updating the voters’ register ahead of the 2026 general elections.

The Electoral Commission of Uganda reports lower-than-expected participation in the voter register update exercise in 2021, only 11 million out of 18 million registered voters participated in the presidential elections, representing a 57% turnout. Technical reliability presents additional challenges, as system failures during election day could disrupt voting and compromise electoral integrity. While biometric voting technologies have demonstrated potential for reducing fraud and enabling remote voting, successful implementation requires robust infrastructure and contingency plans.

The Ministry of Agriculture website is not only an informational resource, containing the certification guidelines, but also a transactional one, redirecting the user to the portals for online application and certification for crops and fisheries.

Source: The Ministry of Agriculture Fisheries Directorate Portal 

In 2024, Ministry of Agriculture Animal Industry and Fisheries, Department of Crop Inspection and Certification in partnership with the Swiss non-profit organization Swisscontact launched the Re-engineering of Uganda’s Sanitary and Phytosanitary Inspection of Horticulture Exports (RUSH) initiative aimed at improving the tracking of fresh produce from the point of origin to Entebbe International Airport. Starting from September 2024, agriculture inspectors accept only commodities processed through the RUSH system, relying on this digital platform to verify consignments, thus streamlining operations and enhancing efficiency.

It allows real-time data collection on key metrics, such as the quantity and value of exported horticultural commodities. The pilot phase, conducted from June to November 2024, engaged 117 export companies, 71 quality controllers, and numerous inspectors and farmers across Uganda. This integration provides a strong foundation for both public and private stakeholders to work together toward sectoral improvements.

In 2023, Mastercard Foundation in collaboration with Yo Uganda Limited (“Yo!”), a Ugandan-based technology solutions company, launched a digital platform YoPay Agric. It links farmers to different partners in the agricultural sector. This includes suppliers that sell quality seed and fertilizers, financial institutions such as banks or SACCOs, and buyers. As of 2024, 350,000 farmers are using YoPay Agric. The crop records captured digitally in the app, farming cooperatives receive expected harvest yield information quickly. Farmers also have a choice in how to receive payment, with the option to take advantage of secure digital payments to a mobile money or bank account, or cash if this is preferred.

G2B Services

With e-Licensing business entities and individuals can obtain information about licenсes, permits, and fees, required to start up a business, and apply for them online.  The Uganda Business information licensing portal, which can also be accessed through the eCitizen portal, is an online database of business licenсes issued by government agencies and local authorities for individuals, business entities, and investors striving to learn about a particular licenсe, or a certificate.  On the platform the data on 521 licenses and permits are available, including the name, the issuing authority, the downloadable content, fees, laws, duration, etc.

Source: Business information licensing portal

Other procedures of licensing via the e-licensing portal (applying and paying for licensing, viewing the application status, uploading required documents, and getting notifications) are to be developed. Moreover, the portal provides links to online applications. They duplicate the ones provided on the e-Citizen platform (among them are applying for a passport, an electronic visa/permit, applying for crops and fisheries certification on the website of the Ministry of Agriculture, Animal Industry and Fisheries, getting the identification numbers for payment registration on the online platforms and others), but their shortened list makes the information graspable and easily accessible.

Besides e-licensing, a number of portals were designed to facilitate starting up and operating business. On the platform of The Uganda Registration Services Bureau a company can be registered, the procedure beginning from  name reservation to generating payments, applying for registration  and uploading all required documents.

The Uganda Trade Portal is claimed to be a one-stop shop for trade information, providing step-by-step guides for import, export, and transit of a commodity (steps taken, institutions involved, results, documents, costs, etc.)

The electronic One Stop Centre, which was established by The Uganda Investment Authority, is the web portal providing e-services (e.g. applying for investment licenses), the links to e-services on other portals (e.g. reserving a business name, registering a company, applying for a work permit, tax registration, etc.), business ideas and information on investment opportunities. The transactions via the portal require signing up. The SME portal provides information and services for small and medium enterprises.

Source: SME portal

In 2020, Uganda went live with the Automated System for Customs Data (Asycuda World), the UNCTAD integrated customs management system for international trade and transport operations in a modern automated environment. The system is available throughout the country via the Internet with paperless cargo submission. Moreover, the ASYCUDA system in Uganda is linked with the Kenyan and Rwandan system through Single Custom Territory. 

Public Procurement

In 2021, The Electronic Government Procurement System was launched by The Public Procurement and Disposal of Public Assets Authority (PPDA) as  a pilot project in 12 selected entities. In 2022, 26 ministries, agencies, and departments of the government, two local governments signed up for the system, about 6308 local companies registered on the platform. The current procurement systems (e.g. GPP, IFMS, ROP) are semi-automated, largely paper based, and they handle a few components of the procurement process. The e-GP is being developed to improve the current systems and integrate with them while making all the procurement processes electronic.

Source: The Electronic Government Procurement System

The Health Information and Digital Health (HIDH) Strategic Plan 2020–2025 provides the strategic direction and priority interventions for health information management and digitization of the Health Information System (HIS) in the 5 years. It is fully aligned with the Ministry of Health (MoH) Strategic Plan 2020-2025.

In 2012, the DHIS2 platform was launched, primarily intended as a tool for national health information management and disease surveillance. The stride continued with the introduction of the Public Health Emergency Operations Center (PHEOC) in 2013, serving as a platform for surveillance and coordination during disease outbreaks. Disease surveillance systems are pivotal data sources and a key consideration for national data warehousing.

The Integrated Tax Administration System (e-Tax) was introduced by the Uganda Revenue Authority in 2018 to provide online services to taxpayers, including tax registration (TIN registration) and payments. URA also developed a digital platform for delivering educational content, training materials, and online courses.

Source: URA website (Generate a Payment Slip page)

Source: URA e-Learning platform (course on Taxation for Small Businesses)

Payments can also be generated on the Integrated Revenue Administration System (IRAS), the online payment platforms of KCCA and the Ministry of Local Government, which provide access to online transactions, reference materials on local services, electronic application submission and tracking of application.

The online payment system is designed for paying taxes, fees, rents (national and local ones) as a series of procedures, including payment registration (getting a payment reference number which is necessary for making a payment in a bank or using mobile payment), online payment, and checking the payment status.

On March 1, 2022, the Judiciary officially launched ECCMIS (Electronic Court Case Management Information System), a fully-featured system that automates, tracks all aspects of a case life cycle from initial filing through disposition.

Among main features of ECCMIS is e-Filing which provides a public portal for users to file documents electronically with access to information for all case types across all jurisdictions. It also provides access to a case status via Mobile Phone and SMS. Parties also receive notifications in 3 formats namely SMS, EMAIL, and Internal System Notifications. 

The Ministry of Education and Sports adopted the Education Digital Agenda Strategy 2021-2025. Moreover, together with the Uganda Communications Commision (UCC) launched the Holistic eLearning project (HeLP), in 2019. The project ran for three years till 2021 in four schools.

The Ministry of Education and Sports in partnership with the Belgium development agency Enable introduced a digital attendance management tool called ‘Time-on-Task’. The tool is designed to monitor National Teachers Colleges (NTCs) staff’s daily attendance through registration and results compilation, focusing on their hours and days in the colleges.

It uses free and open-source software to collect data known as Kobo toolbox which is easily installed on any android mobile device. Moving from paper attendance sheets to a digital format has simplified the collection, analysis and sharing of data on teacher attendance across colleges. 

At the Mobile World Congress with Huawei Technologies in Spain on 27th Feb to 2nd March 2023 the Minister of ICT and National Guidance Dr. Chris Baryomuns pointed to the importance of implementing e-Government and creating a national cloud platform and data centers for storing data. The Government of Uganda has a Tier III (Level 3) Data Center which was opened in 2019. It relies on various cloud solutions (IAAS, PAAS, SAAS, Disaster Recovery AS A Service and BAAS) and serves 132 Government and Local public institutions. The National Data Centre allows to enhance security of the information and makes government services more available and efficient.

E-Government services are possible due to creating and developing the requisite platforms that secure Government communication and information sharing (e.g. Unified Messaging and Communications System), services delivery to citizens (e.g. Ughub), online payments (e.g. e-Pay).

In Uganda, AI has been used in the public sector by agencies such as the Uganda Revenue Authority in its Automated Systems for Customs Data System. This system utilises AI to conduct online market price research, enhance risk profiling and management, detect fraud, ensure compliance, and perform customs audits. 

AI is also used in customer experiences, reducing waiting times for customers seeking services from the National Social Security Fund (NSSF). The fund provides easy self-service for routine transactions by applying an AI-powered digital customer assistant named Sanyu based on Avaya technology.

The banking sector in Uganda has embraced AI, with Finca using Proto’s AI Customer Experience AI solution and Centenary Bank-Uganda deploying Sunbird AI. In Uganda, Airtel Wewole and MTN MoKash systems use AI to send targeted messages that encourage their subscribers to take loans from these lenders, which at times prompts individuals to take loans that they do not need.

Uganda also has a system for monitoring water in reservoirs in real time. In 2019, UNHCR launched a project to monitor water levels in Ugandan reservoirs. The system uses level sensors supporting LoRaWAN technology (a new open energy-efficient long-range network protocol developed by IBM in 2015). Data from these sensors is transmitted through Kerlink network gateways to a cloud network within which constantly updated dashboards are formed, on the basis of which any decisions can then be made.

Furthermore, in Eastern Uganda, the River Manafwa has caused extensive damage to farmlands, houses and other property in Butaleja District through recurring flooding. In response to this ongoing issue, the Government of Uganda, in collaboration with the International Telecommunication Union (ITU), deployed solar-powered flood early warning systems to alert residents about rising water levels. The first system was established on the Namulo Bridge in Butaleja District in 2014, the second one was installed in 2015.

The warning system consists of three key components: 

1. A sensor situated in the river
2. A solar-powered siren located near the river
3. A solar-powered control center at the district headquarters, equipped with backup computers to oversee the functioning of the siren system and sensors.

Upon reaching a threshold on the sensor, the siren is automatically activated, emitting a loud sound audible within a 10-mile radius. Additionally, staff at the control center use the siren system to issue messages in both English and Lunyole, the local language, to provide guidance to residents on safe evacuation procedures.

• Infrastructure Gaps and Cost of Access: A fundamental challenge is the limited ICT infrastructure in some parts of the country. Many rural areas still suffer from poor internet connectivity and unreliable power supply. Broadband penetration remains low (internet users were roughly 15% of the population as of 2024), and the digital divide between urban and rural is noticeable. This is compounded by the high cost of internet data and devices, which makes access unaffordable for a large portion of Ugandans.  Smartphone penetration, while growing, is not yet universal – many citizens still use basic phones that limit them from using advanced e-services. 
• Shortages and Digital Literacy Barriers: A chronic shortage of ICT professionals within government ministries limits the ability to design, maintain, and expand e-services. At the citizen level, limited awareness and low digital literacy reduce uptake of available services. Without widespread training and digital inclusion programs, e-governance will remain underutilized.
• Disintegration of services and systems remains significant: there are no catalogs of registries and data services even in the form of a list as it exists for public services. Difficulties in data sharing between these heterogeneous systems and low development of shared information systems, paper documents management are also weaknesses of the present-day e-Government practice.
• Fragmented landscape: Uganda has many e-government systems, but ensuring they complement one another is an ongoing challenge. The current landscape has some fragmentation – for example, one might have separate accounts for URA, NIRA, NSSF, etc., and data is siloed in each agency. The absence of a comprehensive data exchange may lead to duplication of functions and difficulty sharing data between systems. This can frustrate users (having to submit the same personal information repeatedly to different agencies) and is inefficient for the government.
• Financial Sustainability: Many e-government platforms were developed with external funding, raising concerns about sustainability. For example, the eCitizen portal and UGHub were built with World Bank financing under RCIP. This dependence risks leaving systems underfunded or abandoned if donor priorities shift.

• Digital Agriculture: Expansion of e-voucher programs, ICT4Farmer apps, and digital certification systems (like RUSH) can boost productivity, ensure subsidies reach farmers, and connect producers to markets. Leveraging drones, satellite data, and mobile advisory services will strengthen food security and rural inclusion.
• Public-Private Innovation Partnerships: Hackathons, innovation labs, and sandboxes for startups can generate low-cost digital solutions for government challenges such as healthcare queue management or education technology. Uganda’s growing tech ecosystem (supported by NIISP and private accelerators) could play a vital role.
• Regional Integration: As a member of the East African Community (EAC), Uganda can harmonize digital IDs, e-signatures, and customs platforms with neighbors, expanding cross-border services and trade efficiency. Initiatives like Single Customs Territory can serve as a foundation for broader regional interoperability.
• Infrastructure Expansion & Sustainability: Extending electricity transmission lines and broadband coverage to rural areas remains central. Policies promoting cloud-first adoption, open-source software, and scaling local data centers will improve sustainability while reducing reliance on donor-funded projects.
• Human Capital & Digital Skills: Nationwide digital literacy campaigns and integration of ICT into education can build a skilled workforce. Government training for civil servants and specialized 4IR courses will help address the chronic shortage of ICT professionals in the public sector.
• Environmental Monitoring & Smart Solutions: Uganda’s “Internet of Environment” projects (flood early warning systems, reservoir monitoring) provide a model for scaling smart, sensor-based governance in climate resilience, water management, and disaster response.

National Best Practices

There are some national best practices from Uganda in the field of digitalization of citizen services that can be shared with other countries.

Public Procurement System

Uganda has developed a digital public procurement system, known as the Public Procurement and Disposal of Public Assets Authority (PPDA) e-procurement platform. This system promotes transparency and accountability in government procurement processes. By enabling online submissions and evaluations, it reduces the opportunities for corruption while allowing businesses, especially small and medium enterprises, to access government contracts more easily. The system also provides real-time data and analytics on procurement activities, which helps improve planning and resource allocation.

Regional Inspirations

As Uganda seeks to improve digital health and education tools, examining successful implementations in other African countries can provide valuable insights and inspiration. Here are notable examples:

Rwanda

Rwanda has developed a comprehensive health management information system (HMIS) that facilitates real-time data collection and sharing across healthcare facilities. The government’s investment in infrastructure allows for better health resource allocation and quick responses to outbreaks. Uganda can adopt similar integrated systems to enhance data-driven decision-making in healthcare.

South Africa

South Africa’s implementation of the District Health Information System (DHIS) utilizes digital tools for monitoring and evaluation of health programs across the country. The system improves data usage at local health facilities to enhance patient care. Uganda could consider this model to strengthen its health monitoring capabilities.

Authors:

Olesya Kalashnik

Maria Saulina

Nikolai Golovko

Daria Sukhova